Q: What’s the difference between home care and personal care?

A: Home care typically involves health-related services that are delivered to you in your home and are ordered by your physician to help your recovery. Personal care is a type of home care. If you need home care that extends beyond services covered by insurance, our personal care services provide day-to-day support to help you continue to live safely and independently in your home.

Q: How can I know that the person coming into my home is trustworthy?

A: At Everest Home Health Care, you can be sure that every member of your team – whether nurse, rehabilitation therapist, home health aide, social worker and others – is highly trained, trustworthy and professional. Every member of your team is fully screened and insured. They offer a level of skill that comes only with experience, and the compassion that comes with true caring.

Q: What if I need home care services for only a short time?

A: Home care services can be used on a short-term or long-term basis. Many of our patients use our services for only a short time, while others have been with us for years. You will have a case manager who will keep in touch to regularly assess your situation and needs.

Q: Who needs home health care?

  • Older people who have health problems, but who want to maintain their independence in their homes with the support of a professional caregiver.
  • Patients of all ages who return home after surgery, and need care, supervision or assistance.
  • Patients who have complex treatments that require use of medical equipment and/or medication monitoring.
  • Mothers and newborns, home from the hospital after 24 or 48 hours who are in need of further education, support and clinical assessment skills of a trained nurse.
  • Young adults, recovering from accidents or injuries, who can manage on their own – if they know an experienced healthcare worker will be there when needed.
  • Mentally ill adults who need support to remain in the mainstream of their community
    Adults who want their parents to have quality care at home.
  • And millions of people with chronic diseases and disabilities, like Alzheimer’s, heart failure, kidney disease, or diabetes, who need careful monitoring but do not want or need to enter a nursing home or skilled care facility.

Q: Who is a Caregiver?

A: A caregiver assists an older relative or friend who has physical or mental impairment. The surviving spouse or common-law partner is often the primary caregiver; however, others, including adult children, neighbors or friends may also qualify as primary caregivers in some cases.

Some examples are taking someone to the doctor or shopping; assisting him or her with bill-paying; providing emotional support; and/or assisting with bathing or dressing. You do not have to be living with the person or providing 24-hour care to be considered a caregiver.

Q: Do you conduct background checks on employees?

A: Yes. Our screening process includes a criminal background check, drug testing, verification of licensure and certification, employment history and references.

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